At DubaiVisa24.co.za, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. By using DubaiVisa24.co.za, you agree to the practices outlined below.

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect the following types of personal information:

  • Full name
  • Email address
  • Phone number
  • Passport information
  • Residential address
  • Travel details (flight tickets, itinerary)
  • Payment information (credit/debit card details, billing address)

1.2 Non-Personal Information

We may also collect non-identifiable data automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral sources

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process your Dubai visa application.
  • To communicate with you regarding your application status.
  • To provide customer support and address your queries.
  • To improve our website’s functionality and user experience.
  • To comply with legal and regulatory requirements.

We may use non-personal information for website analytics, performance monitoring, and marketing purposes.

3. Sharing Your Information

We only share your information under the following circumstances:

  • With Government Authorities: To process and obtain your Dubai or UAE visa as per UAE immigration regulations.
  • With Service Providers: Third-party service providers who assist in processing applications, payments, and customer support.
  • For Legal Compliance: If required by law, regulation, or legal process to disclose your information.

We do not sell or rent your personal information to third parties.

4. Data Protection and Security

We implement robust security measures to protect your data, including:

  • SSL encryption for secure data transmission.
  • Regular system monitoring to prevent unauthorized access.
  • Restricted access to sensitive data by authorized personnel only.

While we strive to safeguard your information, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing sensitive information online.

5. Cookies and Tracking Technologies

DubaiVisa24.co.za uses cookies to enhance your browsing experience and improve website functionality. Cookies allow us to:

  • Remember your preferences.
  • Track website performance.
  • Provide personalized content and advertisements.

You can manage or disable cookies through your browser settings, but please note that doing so may affect the functionality of our website.

6. Your Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
  • Objection: Opt-out of certain data processing activities, such as marketing communications.

7. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory requirements.

8. Third-Party Links

Our website may contain links to third-party websites. DubaiVisa24.co.za is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Cape Town, South Africa

Your privacy is important to us. Thank you for trusting DubaiVisa24 with your personal information.